{"id":699,"date":"2019-08-04T02:20:23","date_gmt":"2019-08-03T14:20:23","guid":{"rendered":"https:\/\/solutiondynamics.com\/?page_id=699"},"modified":"2026-01-07T10:09:17","modified_gmt":"2026-01-06T21:09:17","slug":"privacy-statement","status":"publish","type":"page","link":"https:\/\/solutiondynamics.com\/privacy-statement\/","title":{"rendered":"Privacy Statement"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section preset--group--divi-section--divi-spacing--default preset--module--divi-section--default\">\n<div class=\"et_pb_row_0 et_pb_row et_pb_gutters2 et_block_row preset--group--divi-row--divi-spacing--default preset--module--divi-row--default\">\n<div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough preset--group--divi-column--divi-spacing--default\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--group--divi-text--divi-spacing--default preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h1 style=\"text-align: center;\">Privacy Statement<\/h1>\n<h3 style=\"text-align: center;\"><\/h3>\n<h4 style=\"text-align: center;\">Solution Dynamics<\/h4>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section preset--group--divi-section--divi-spacing--default preset--module--divi-section--default\">\n<div class=\"et_pb_row_1 et_pb_row et_block_row preset--group--divi-row--divi-spacing--default preset--module--divi-row--default\">\n<div class=\"et_pb_column_1 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough preset--group--divi-column--divi-spacing--default\">\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--group--divi-text--divi-spacing--default preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Any changes to this privacy statement will be reflected here. This privacy statement applies from December 2020 and was last updated on 30 November 2020.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_0 et_pb_accordion et_pb_module et_flex_module preset--group--divi-accordion--divi-spacing--default preset--group--divi-accordion--divi-font--default preset--module--divi-accordion--default\">\n<div class=\"et_pb_accordion_item_0 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_open et_block_module preset--group--divi-accordion-item--divi-spacing--default preset--group--divi-accordion-item--divi-font--default preset--module--divi-accordion-item--default\"><h4 class=\"et_pb_toggle_title\">Introduction<\/h4><div class=\"et_pb_toggle_content\"><p>This privacy statement provides information on the processing of personal information by Solution Dynamics (referred to as \u2018we\u2019, \u2018our\u2019 or \u2018us\u2019).<\/p>\n<p>\u2018Personal information\u2019 means any information relating to an identified or identifiable individual.<\/p>\n<p>At Solution Dynamics we take your privacy seriously. When you use our services or interact with us, you may share some personal information with us. The purpose of this privacy statement is to be up front about how we comply with the Privacy Act 2020 when dealing with the information we collect, how we use it, who we share it with and how you can exercise your privacy rights and all other privacy-related information that may be relevant to you.<\/p>\n<p>Please read this privacy statement carefully in conjunction with our website<span>\u00a0<\/span><a href=\"https:\/\/solutiondynamics.com\/terms-and-conditions\/\">terms and conditions<\/a><span>\u00a0<\/span>so that you have a full picture of how we treat your personal information when you choose to share it with us, when we create it about you, or when we receive it from a third party using our services.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_1 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module preset--group--divi-accordion-item--divi-spacing--default preset--group--divi-accordion-item--divi-font--default preset--module--divi-accordion-item--default\"><h4 class=\"et_pb_toggle_title\">What types of information do we collect?<\/h4><div class=\"et_pb_toggle_content\"><p>We may collect the following types of information:<\/p>\n<ul>\n<li>your name, address, email address, telephone number(s) and other contact details<\/li>\n<li>information required to provide you with a service, and details of our services that you have used<\/li>\n<li>your company\u2019s name, your position in the company; the company\u2019s address, company\u2019s email address and telephone number<\/li>\n<li>information collected through using our websites, for example by cookies or other similar technologies<\/li>\n<li>details of any enquiry or complaint<\/li>\n<li>information about communications sent to you by a 3rd party via one of our services<\/li>\n<\/ul>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_2 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module preset--group--divi-accordion-item--divi-spacing--default preset--group--divi-accordion-item--divi-font--default preset--module--divi-accordion-item--default\"><h4 class=\"et_pb_toggle_title\">How we collect information<\/h4><div class=\"et_pb_toggle_content\"><p>We collect personal information in the following ways:<\/p>\n<ul>\n<li>directly from you if you sign up to use our services, use the<span>\u00a0<\/span><a href=\"https:\/\/solutiondynamics.com\/book-a-demo\/\">Contact Us<\/a><span>\u00a0<\/span>function or register on one of our websites<\/li>\n<li>from third parties who use our services e.g. information given to us to use in a communication sent to you<\/li>\n<\/ul>\n<p>If you submit any personal information relating to other people to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this privacy statement.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_3 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module preset--group--divi-accordion-item--divi-spacing--default preset--group--divi-accordion-item--divi-font--default preset--module--divi-accordion-item--default\"><h4 class=\"et_pb_toggle_title\">Collection of IP addresses<\/h4><div class=\"et_pb_toggle_content\"><p>It is necessary for us to collect your IP address for your interaction with various parts of our website. Your IP address is the identifier for your computer when you are using the internet.<\/p>\n<p>For instance, we collect and store a client\u2019s IP address when they log into the client portal. As part of our security systems we use this information when we attempt to detect and prevent fraudulent transactions. We store your IP address for security and audit purposes. Your IP address will not be used by us or released to any third party except in the case of security, inappropriate behavior or fraud issues, such as unauthorized access to your or our computer systems or fraudulent transactions.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_4 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module preset--group--divi-accordion-item--divi-spacing--default preset--group--divi-accordion-item--divi-font--default preset--module--divi-accordion-item--default\"><h4 class=\"et_pb_toggle_title\">How we use your personal information<\/h4><div class=\"et_pb_toggle_content\"><p>We will process your personal information based on:<\/p>\n<ul>\n<li>The performance of a contract you have with us, or to enter into a contract and to act on your requests.<\/li>\n<li>Our legitimate business interests, for example, fraud prevention, maintaining the security of our data and systems, marketing, and the improvement of our services. Whenever we rely on this lawful basis to process your data, we assess our business interests to make sure they do not override your rights. Additionally, in some cases you have the right to object to this processing. For more information, visit the \u2018How can you exercise your privacy rights?\u2019 section of this policy.<\/li>\n<li>Compliance with mandatory legal obligations, including for example accounting and tax requirements<\/li>\n<\/ul>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_5 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module preset--group--divi-accordion-item--divi-spacing--default preset--group--divi-accordion-item--divi-font--default preset--module--divi-accordion-item--default\"><h4 class=\"et_pb_toggle_title\">Sharing your personal information<\/h4><div class=\"et_pb_toggle_content\"><p>Customers\u2019 information is shared with selected third parties for the following reasons:<\/p>\n<ul>\n<li>where services are provided together with a business partner and it is necessary to disclose the information to them in order to provide the services<\/li>\n<li>for the prevention of fraud against us, third parties and customers<\/li>\n<li>for the purposes of identity verification<\/li>\n<li>for the purposes of recovering debt<\/li>\n<li>to prevent money laundering<\/li>\n<li>where products and services are provided to third parties by us (e.g. for the purposes of identity verification and fraud prevention, and it is necessary to<\/li>\n<li>disclose information to them in order to provide the service)<\/li>\n<li>Other third parties (including the police, law enforcement agencies, credit reference and fraud prevention agencies and other bodies) to protect our or another person\u2019s rights, property, or safety e.g. to exchange information to protect against fraud and to reduce payment risks; or in connection with the prevention and detection of crime.<\/li>\n<\/ul>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_6 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module preset--group--divi-accordion-item--divi-spacing--default preset--group--divi-accordion-item--divi-font--default preset--module--divi-accordion-item--default\"><h4 class=\"et_pb_toggle_title\">How can you exercise your privacy rights?<\/h4><div class=\"et_pb_toggle_content\"><p>You have certain rights with respect to the personal information we hold about you, which subject to laws, include the following:<\/p>\n<ul>\n<li>Request a copy of the personal information we hold about you<\/li>\n<li>Inform us of a correction to your personal information<\/li>\n<li>Exercise your right to restrict our use of your personal information<\/li>\n<li>Exercise your right to erase your personal information<\/li>\n<li>Object to particular ways in which we are using your personal information<\/li>\n<li>You can exercise your rights to any of the above by contacting us directly in writing. See \u2018How can you contact us\u2019 below.<\/li>\n<\/ul>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_7 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module preset--group--divi-accordion-item--divi-spacing--default preset--group--divi-accordion-item--divi-font--default preset--module--divi-accordion-item--default\"><h4 class=\"et_pb_toggle_title\">Acceptance and changes to security and privacy statement<\/h4><div class=\"et_pb_toggle_content\"><p>You acknowledge and accept that your use of our website indicates your acceptance of our website terms and conditions and this privacy statement.<\/p>\n<p>This is the current privacy statement. It replaces any other privacy statement for the Solution Dynamics website published on our website to date. We may at any time vary this privacy statement by publishing the varied privacy statement on our website. You accept that by doing this, Solution Dynamics has provided you with sufficient notice of the variation.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_8 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module preset--group--divi-accordion-item--divi-spacing--default preset--group--divi-accordion-item--divi-font--default preset--module--divi-accordion-item--default\"><h4 class=\"et_pb_toggle_title\">How can you contact us?<\/h4><div class=\"et_pb_toggle_content\"><p>If you have any questions about the way we process your personal information, or want to request access to, deletion of, or correction of your personal information held by us, please contact our Privacy Team.<\/p>\n<p>Write to:<\/p>\n<p>Privacy Team<br \/>Solution Dynamics Ltd<br \/>PO Box 301248<br \/>Albany<br \/>Auckland 0752<br \/>New Zealand<\/p>\n<p>Email:<span>\u00a0<\/span><a href=\"mailto:privacy@solutiondynamics.com\">privacy@solutiondynamics.com<\/a><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"folder":[729],"yst_prominent_words":[424,419,429,674,432,423,418,426,428,420,431,421,433,422,27,676,677,427,430,675],"class_list":["post-699","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/pages\/699","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/comments?post=699"}],"version-history":[{"count":47,"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/pages\/699\/revisions"}],"predecessor-version":[{"id":50593,"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/pages\/699\/revisions\/50593"}],"wp:attachment":[{"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/media?parent=699"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/folder?post=699"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/yst_prominent_words?post=699"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}