{"id":47528,"date":"2024-11-25T12:34:48","date_gmt":"2024-11-24T23:34:48","guid":{"rendered":"https:\/\/solutiondynamics.com\/?p=47528"},"modified":"2025-12-16T11:32:25","modified_gmt":"2025-12-15T22:32:25","slug":"solution-dynamics-unveils-gencomm-ai-revolutionising-global-customer-communications","status":"publish","type":"post","link":"https:\/\/solutiondynamics.com\/2024\/11\/25\/solution-dynamics-unveils-gencomm-ai-revolutionising-global-customer-communications\/","title":{"rendered":"Solution Dynamics Unveils GenComm AI, Revolutionising Global Customer Communications"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section preset--group--divi-section--divi-spacing--default preset--module--divi-section--default\"><div class=\"et_pb_row_0 et_pb_row et_block_row preset--group--divi-row--divi-spacing--default preset--module--divi-row--default\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough preset--group--divi-column--divi-spacing--default\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--group--divi-text--divi-spacing--default preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><strong>Solution Dynamics Limited (NZX: SDL),<\/strong> a New Zealand-based global business, is launching its AI-powered customer communication solution GenComm AI, designed to transform the way organisations communicate with their customers in multiple languages.<\/p>\n<p>The GenComm AI platform enables businesses, governments, and charities to efficiently and cost-effectively connect with their audiences in their preferred language. Through advanced AI-driven translation technology, GenComm AI offers organisations cost savings of up to 80 per cent compared to traditional manual translation methods. The platform provides a solution to the growing need for accessible and compliant communication with Limited English Proficiency (LEP) audiences, addressing regulatory requirements while improving customer experience.<\/p>\n<\/div><\/div><div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--group--divi-text--divi-spacing--default preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h4>AI with Real Impact<\/h4>\n<p aria-hidden=\"true\">\u00a0\u201cAI has captured the imagination of organisations around the world, yet many are still searching for applications that deliver real, measurable impact,\u201d says Patrick Brand, CEO of Solution Dynamics. \u201cWith GenComm AI, we\u2019re empowering governments, businesses, and charities to overcome the barriers of language accessibility. Whether it\u2019s ensuring compliance with regulations or improving customer engagement, our platform simplifies multilingual communication while reducing costs.\u201d<\/p>\n<h5><\/h5>\n<h5><\/h5>\n<h5><\/h5>\n<h5>Key Features of GenComm AI Include:<\/h5>\n<ul type=\"disc\">\n<li><strong>Create and Translate<\/strong>: Streamlines the creation of multilingual communications and offers instant translations in over 130 languages, ensuring consistent and accurate messaging across all platforms<\/li>\n<li><strong>Proprietary Intelligent Content Hub, ADAM<\/strong>: Enables seamless integration of legacy systems with AI solutions, ensuring data protection, document context, and workflow approvals while maintaining quality assurance<\/li>\n<li><strong>Single-instance Translation<\/strong>: Translates content once, no matter how often it\u2019s reused across different channels, reducing inconsistencies and translation costs<\/li>\n<li><strong>Significant Cost Savings<\/strong>: By reducing reliance on manual translations, the platform offers up to 80 per cent in cost savings, making it a game-changer for organisations needing to communicate at scale.<\/li>\n<\/ul>\n<\/div><\/div><div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--group--divi-text--divi-spacing--default preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h4>Global Reach based on New Zealand Innovation<\/h4>\n<p aria-hidden=\"true\">\u00a0With over 65 per cent of its revenue generated internationally, Solution Dynamics\u2019 latest innovation is positioned to meet demand for efficient multilingual communications, already serving high-profile global and local clients such as World Vision and Watercare respectively.<\/p>\n<p aria-hidden=\"true\">Despite its global reach, Solution Dynamics continues to innovate from its New Zealand headquarters. The company uses the local market as a testing ground for new ideas, before taking them global \u2013 proving that New Zealand businesses can lead on the world stage.<\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":14,"featured_media":46688,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[689],"tags":[],"post_folder":[],"yst_prominent_words":[],"class_list":["post-47528","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press-release"],"jetpack_featured_media_url":"https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/10\/Hero-AI-Data.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/posts\/47528","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/comments?post=47528"}],"version-history":[{"count":10,"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/posts\/47528\/revisions"}],"predecessor-version":[{"id":49805,"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/posts\/47528\/revisions\/49805"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/media\/46688"}],"wp:attachment":[{"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/media?parent=47528"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/categories?post=47528"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/tags?post=47528"},{"taxonomy":"post_folder","embeddable":true,"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/post_folder?post=47528"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/yst_prominent_words?post=47528"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}