{"id":44193,"date":"2023-08-31T12:56:33","date_gmt":"2023-08-31T00:56:33","guid":{"rendered":"https:\/\/solutiondynamics.com\/?page_id=44193"},"modified":"2026-01-06T20:51:12","modified_gmt":"2026-01-06T07:51:12","slug":"multichannel-comms","status":"publish","type":"page","link":"https:\/\/solutiondynamics.com\/home\/multichannel-comms\/","title":{"rendered":"Multichannel Comms"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section section_has_divider et_pb_bottom_divider preset--group--divi-section--divi-spacing--default preset--module--divi-section--default\"><span class=\"et_pb_background_mask\"><\/span>\n<div class=\"et_pb_row_0 et_pb_row et_pb_gutters1 et_block_row preset--group--divi-row--divi-spacing--default preset--module--divi-row--default\">\n<div class=\"et_pb_column_0 et_pb_column et_pb_column_1_2 et_block_column et_pb_column_empty et_pb_css_mix_blend_mode_passthrough preset--group--divi-column--divi-spacing--default\"><\/div>\n\n<div class=\"et_pb_column_1 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough preset--group--divi-column--divi-spacing--default\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--group--divi-text--divi-spacing--default preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><div>\n<h5 style=\"text-transform: uppercase;\">Scalable. Secure. Personalised.<\/h5>\n<h1>Multichannel Communications<\/h1>\n<\/div>\n<h4><\/h4>\n<p>Optimise and increase your customer engagement with highly personalised communications across all channels in our all-in-one platform. Whether it's print mail, web portal, email, or SMS.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<div class=\"et_pb_bottom_inside_divider et-no-transition\"><\/div><\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section preset--group--divi-section--divi-spacing--default preset--module--divi-section--default\">\n<div class=\"et_pb_row_1 et_pb_row et_pb_equal_columns et_pb_gutters1 et_block_row preset--group--divi-row--divi-spacing--default preset--module--divi-row--default\">\n<div class=\"et_pb_column_2 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough preset--group--divi-column--divi-spacing--default\">\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--group--divi-text--divi-spacing--default preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h2>Mail. Email. SMS.<\/h2>\n<\/div><\/div>\n\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--group--divi-text--divi-spacing--default preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>We're expert at integrating print with digital channels. Our approach ensures consistent messaging and enhanced customer engagement across all touchpoints.<\/p>\n<p>Solution Dynamics' next-generation Customer Communications Management (CCM) platform supports <strong>email<\/strong>, <strong>SMS<\/strong>, and <strong>physical print mail<\/strong>, ensuring that businesses can reach their customers through their preferred mediums. Our advanced digital asset management system enables businesses to efficiently organise, store, and retrieve a wide variety of digital assets.<\/p>\n<p>Our comprehensive solution seamlessly integrates cutting-edge <strong>generative AI technology<\/strong> with language translation capabilities, enabling your organisation to create, manage, and deliver personalised communications at scale.\u00a0<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_blurb_0 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_left et_pb_module et_block_module preset--group--divi-blurb--divi-spacing--default preset--group--divi-blurb--divi-font--default preset--module--divi-blurb--default\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone\">\uf3ed<\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Information Security<\/h4><div class=\"et_pb_blurb_description\"><p>Protecting information is a critical component in our print and digital mailing for customer communications management. Information security stands as our paramount priority.<\/p>\n<p>We maintain strict compliance with international data protection regulations and undergo regular third-party security audits, ensuring complete protection of customer data at every stage of the process.<\/p>\n<\/div><\/div><\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_3 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough preset--group--divi-column--divi-spacing--default\">\n<div class=\"et_pb_gallery_0 et_pb_gallery et_pb_bg_layout_light et_pb_gallery_grid et_pb_module preset--group--divi-gallery--divi-spacing--default preset--group--divi-gallery--divi-font--default preset--module--divi-gallery--default\" data-auto-rotate=\"off\" data-auto-rotate-speed=\"\"><div class=\"et_pb_gallery_items et_post_gallery clearfix et_grid_module\" data-per_page=\"6\"><div class=\"et_pb_gallery_item et_pb_grid_item et_pb_gallery_item_0_0\"><div class=\"et_pb_gallery_image portrait\" data-per_page=\"6\"><a href=\"https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/10\/image-letter.jpg\" title=\"Crisis Communications \u2013 Print letter\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"516\" src=\"https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/10\/image-letter-400x516.jpg?crop=1\" alt=\"\" class=\"wp-image-47024\" srcset=\"https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/10\/image-letter.jpg 479w, https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/10\/image-letter-400x516.jpg?crop=1 480w\" sizes=\"(max-width:479px) 479px, 100vw\" \/><span class=\"et_overlay\" data-icon=\"\" data-icon-tablet=\"\" data-icon-phone=\"\"><\/span><\/a><\/div><\/div><div class=\"et_pb_gallery_item et_pb_grid_item et_pb_gallery_item_0_1\"><div class=\"et_pb_gallery_image portrait\" data-per_page=\"6\"><a href=\"https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/10\/image-laptop-crisis.jpg\" title=\"Crisis Communications \u2013 Web Portal\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"516\" src=\"https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/10\/image-laptop-crisis-400x516.jpg?crop=1\" alt=\"\" class=\"wp-image-47023\" srcset=\"https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/10\/image-laptop-crisis.jpg 479w, https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/10\/image-laptop-crisis-400x516.jpg?crop=1 480w\" sizes=\"(max-width:479px) 479px, 100vw\" \/><span class=\"et_overlay\" data-icon=\"\" data-icon-tablet=\"\" data-icon-phone=\"\"><\/span><\/a><\/div><\/div><div class=\"et_pb_gallery_item et_pb_grid_item et_pb_gallery_item_0_2\"><div class=\"et_pb_gallery_image portrait\" data-per_page=\"6\"><a href=\"https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/08\/gallery-SDL-Rates-portal-letter-email.jpg\" title=\"Multichannel Communications \u2013 Web portal, print letter and HTML email\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"516\" src=\"https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/08\/gallery-SDL-Rates-portal-letter-email-400x516.jpg?crop=1\" alt=\"Service portal UX design\" class=\"wp-image-46163\" srcset=\"https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/08\/gallery-SDL-Rates-portal-letter-email.jpg 479w, https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/08\/gallery-SDL-Rates-portal-letter-email-400x516.jpg?crop=1 480w\" sizes=\"(max-width:479px) 479px, 100vw\" \/><span class=\"et_overlay\" data-icon=\"\" data-icon-tablet=\"\" data-icon-phone=\"\"><\/span><\/a><\/div><\/div><div class=\"et_pb_gallery_item et_pb_grid_item et_pb_gallery_item_0_3\"><div class=\"et_pb_gallery_image portrait\" data-per_page=\"6\"><a href=\"https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/08\/image-survey.jpg\" title=\"Survey &amp; Review\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"516\" src=\"https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/08\/image-survey-400x516.jpg?crop=1\" alt=\"Survey design\" class=\"wp-image-45804\" srcset=\"https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/08\/image-survey.jpg 479w, https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/08\/image-survey-400x516.jpg?crop=1 480w\" sizes=\"(max-width:479px) 479px, 100vw\" \/><span class=\"et_overlay\" data-icon=\"\" data-icon-tablet=\"\" data-icon-phone=\"\"><\/span><\/a><\/div><\/div><div class=\"et_pb_gallery_item et_pb_grid_item et_pb_gallery_item_0_4\"><div class=\"et_pb_gallery_image portrait\" data-per_page=\"6\"><a href=\"https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/08\/image-multichannel-1024.jpg\" title=\"Transactional email design\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"516\" src=\"https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/08\/image-multichannel-1024-400x516.jpg?crop=1\" alt=\"Transactional email design\" class=\"wp-image-45754\" srcset=\"https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/08\/image-multichannel-1024.jpg 479w, https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/08\/image-multichannel-1024-400x516.jpg?crop=1 480w\" sizes=\"(max-width:479px) 479px, 100vw\" \/><span class=\"et_overlay\" data-icon=\"\" data-icon-tablet=\"\" data-icon-phone=\"\"><\/span><\/a><\/div><\/div><div class=\"et_pb_gallery_item et_pb_grid_item et_pb_gallery_item_0_5\"><div class=\"et_pb_gallery_image portrait\" data-per_page=\"6\"><a href=\"https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/08\/gallery-outage-letter-design.jpg\" title=\"Envelope &amp; letter design \u2013 Utility outage \/ Emergency comms\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"516\" src=\"https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/08\/gallery-outage-letter-design-400x516.jpg?crop=1\" alt=\"Envelope and letter design\" class=\"wp-image-46130\" srcset=\"https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/08\/gallery-outage-letter-design.jpg 479w, https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/08\/gallery-outage-letter-design-400x516.jpg?crop=1 480w\" sizes=\"(max-width:479px) 479px, 100vw\" \/><span class=\"et_overlay\" data-icon=\"\" data-icon-tablet=\"\" data-icon-phone=\"\"><\/span><\/a><\/div><\/div><div class=\"et_pb_gallery_item et_pb_grid_item et_pb_gallery_item_0_6\"><div class=\"et_pb_gallery_image portrait\" data-per_page=\"6\"><a href=\"https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/08\/gallery-water-outage-card.jpg\" title=\"Postcard \u2013 Water outage notice\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"516\" src=\"https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/08\/gallery-water-outage-card-400x516.jpg?crop=1\" alt=\"Utility communication postcard\" class=\"wp-image-46138\" srcset=\"https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/08\/gallery-water-outage-card.jpg 479w, https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/08\/gallery-water-outage-card-400x516.jpg?crop=1 480w\" sizes=\"(max-width:479px) 479px, 100vw\" \/><span class=\"et_overlay\" data-icon=\"\" data-icon-tablet=\"\" data-icon-phone=\"\"><\/span><\/a><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_2 et_pb_section et_section_regular et_block_section section_has_divider et_pb_top_divider preset--group--divi-section--divi-spacing--default preset--module--divi-section--default\"><div class=\"et_pb_top_inside_divider et-no-transition\"><\/div>\n<div class=\"et_pb_row_2 et_pb_row et_block_row preset--group--divi-row--divi-spacing--default preset--module--divi-row--default\">\n<div class=\"et_pb_column_4 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough preset--group--divi-column--divi-spacing--default\">\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--group--divi-text--divi-spacing--default preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h2>More Solutions<\/h2>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_3 et_pb_row et_pb_gutters2 et_block_row preset--group--divi-row--divi-spacing--default preset--module--divi-row--default\">\n<div class=\"et_pb_column_5 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough preset--group--divi-column--divi-spacing--default\">\n<div class=\"et_pb_blurb_1 et_pb_blurb et_pb_bg_layout_light et_pb_text_align_left et_pb_blurb_position_top et_clickable et_pb_module et_block_module preset--group--divi-blurb--divi-spacing--default preset--group--divi-blurb--divi-font--default preset--module--divi-blurb--default\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">GenComm AI\u2122<\/h4><div class=\"et_pb_blurb_description\"><p>Create, translate and manage content <span>across email, SMS and printed mail through <strong>a single self-service SaaS platform <\/strong><\/span><span>with comprehensive tracking and reporting capabilites.<\/span><\/p>\n<p>Easily connect to customers in their preferred language leveraging AI<span>\u00a0while maintaining your brand voice, compliance standards, and messaging consistency across all channels.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/10\/GenAI-web.png\" height=\"256\" alt=\"\" class=\"wp-image-44128 alignnone size-full\" width=\"217\" style=\"display: block;margin-left: auto;margin-right: auto\" \/><\/p>\n<\/div><\/div><\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_6 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough preset--group--divi-column--divi-spacing--default\">\n<div class=\"et_pb_blurb_2 et_pb_blurb et_pb_bg_layout_light et_pb_text_align_left et_pb_blurb_position_top et_clickable et_pb_module et_block_module preset--group--divi-blurb--divi-spacing--default preset--group--divi-blurb--divi-box-shadow--mgv0ju44is preset--group--divi-blurb--divi-font--default preset--module--divi-blurb--default\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_blurb_container\"><h3 class=\"et_pb_module_header\">Print Mail<\/h3><div class=\"et_pb_blurb_description\"><p>Experience seamless and efficient print mailing management with our innovative platform, designed to cater to all your local and global communications needs.<span><\/span><\/p>\n<p>From high volume transactional mail, direct marketing, cybersecurity breach notices, know your customer (KYC) verification mailings, to catalogues and magazines.<\/p>\n<p><span><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/10\/gallery-image-delivery.jpg\" width=\"2048\" height=\"1280\" alt=\"\" class=\"wp-image-45060 alignnone size-full\" \/><\/span><\/p>\n<\/div><\/div><\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_7 et_pb_column et_pb_column_1_3 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough preset--group--divi-column--divi-spacing--default\">\n<div class=\"et_pb_blurb_3 et_pb_blurb et_pb_bg_layout_light et_pb_text_align_left et_pb_blurb_position_top et_clickable et_pb_module et_block_module preset--group--divi-blurb--divi-spacing--default preset--group--divi-blurb--divi-box-shadow--mgv0ju44is preset--group--divi-blurb--divi-font--default preset--module--divi-blurb--default\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_blurb_container\"><h3 class=\"et_pb_module_header\">Creative Services<\/h3><div class=\"et_pb_blurb_description\"><p><span>Access to professional design services that fit for purpose, on brand and make creating visually appealing mailing quick and easy.<\/span><\/p>\n<p>We offer pre-designed templates for print and digital in multiple languages, product UX &amp; UI and web design services.<\/p>\n<p><span><\/span><\/p>\n<p><span><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/solutiondynamics.com\/wp-content\/uploads\/2024\/08\/gallery-dental-card2.jpg\" width=\"2048\" height=\"1280\" alt=\"\" class=\"wp-image-45060 alignnone size-full\" \/><\/span><\/p>\n<\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":14,"featured_media":0,"parent":44884,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"jetpack_post_was_ever_published":true,"footnotes":""},"folder":[711],"yst_prominent_words":[],"class_list":["post-44193","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/pages\/44193","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/comments?post=44193"}],"version-history":[{"count":78,"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/pages\/44193\/revisions"}],"predecessor-version":[{"id":50529,"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/pages\/44193\/revisions\/50529"}],"up":[{"embeddable":true,"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/pages\/44884"}],"wp:attachment":[{"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/media?parent=44193"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/folder?post=44193"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/yst_prominent_words?post=44193"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}