{"id":38204,"date":"2023-01-24T14:48:44","date_gmt":"2023-01-24T19:48:44","guid":{"rendered":"https:\/\/solutiondynamics.com\/?page_id=38204"},"modified":"2026-01-07T10:32:19","modified_gmt":"2026-01-06T21:32:19","slug":"about","status":"publish","type":"page","link":"https:\/\/solutiondynamics.com\/about\/","title":{"rendered":"About"},"content":{"rendered":"
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Our Purpose<\/h1>\n

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We exist to help global organizations improve customer experience and drive down the cost of their customer communications.<\/h3>\n<\/div><\/div>\n<\/div>\n<\/div>\n
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Our Values<\/h1>\n

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We are passionate about increasing YOUR impact<\/h2><\/div><\/div><\/div>\n<\/div>\n\n
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We care deeply about enabling and growing the impact your organization is trying to make in the world through the customer communications you create. We are proud of the longevity of our customer relationships.<\/h5>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n
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We challenge the status quo towards a smarter way<\/h2><\/div><\/div><\/div>\n<\/div>\n\n
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The strength of our business is based upon the broad industry experience of our team, as well as their long-term commitment to our purpose. We are constantly applying creativity toward achieving a better outcome for your business.<\/h5>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n
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We are agile and flexible to meet your needs<\/h2><\/div><\/div><\/div>\n<\/div>\n\n
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Your customer communication needs are what drives us each and every day, and we roll up our sleeves to do whatever is required in a spirit of partnership. As a result, we are great to work with!<\/h5>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n
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We foster workplace diversity<\/h2><\/div><\/div><\/div>\n<\/div>\n\n
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We are a globally focused business whose roots proudly stem from the Pacific Islands (NZ). We celebrate and infuse indigenous culture into how we work. The backbone of Pacific Island culture is driven by a love of the land and our role as guardians to protect it for future generations, combined with a deep respect for their fellow man.<\/h5>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n
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We are committed to deliver on what we say<\/h2><\/div><\/div><\/div>\n<\/div>\n\n
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Your success is our success, and so we desire to achieve remarkable outcomes for your business. Setting clear expectations and delivering on our commitments form the basis of trust between us.<\/h5>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n
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Certifications & Commitments<\/h2>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n
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We are proud to have achieved\u00a0SOC 2 Type 2\u00a0<\/strong>and\u00a0HIPAA compliance<\/strong>, further demonstrating our commitment to data protection, privacy, and operational excellence.<\/p>\n

This level of compliance validates our ability to securely manage sensitive information and meet the rigorous standards required by our clients.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n

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Solution Dynamics has proudly earned the\u00a0<\/span>Toit\u016b Enviromark Gold certification<\/strong>, another step in our Environmental Management System (EMS) journey.<\/p>\n

This esteemed recognition from Toit\u016b Envirocare highlights our robust efforts to measure and manage environmental impacts. It underscores our strong dedication to safeguarding the environment, empowering our people, and fostering a sustainable future for generations ahead.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n

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We are proud to hold ISO 27001:2022 certification<\/strong>, an internationally recognised standard that affirms the strength of our Information Security Management System<\/strong> (ISMS).<\/p>\n

This certification reflects our comprehensive approach to safeguarding company and client data through robust security protocols. Our risk management framework spans all areas of our operations\u2014from organisational policies and business processes to IT infrastructure.<\/p>\n

At the core of our ISMS is a commitment to continuous improvement. This ensures we remain responsive to evolving business needs, emerging cybersecurity threats, and opportunities to strengthen identified vulnerabilities.<\/p>\n

Maintaining this certification underscores our ongoing dedication to upholding the highest standards of information security for our organisation and our customers.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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Certifications & Commitments<\/h2>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n
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\"SOC2<\/span><\/div>\n<\/div>\n\n
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We are proud to have achieved\u00a0SOC 2 Type 2\u00a0<\/strong>and\u00a0HIPAA compliance<\/strong>, further demonstrating our commitment to data protection, privacy, and operational excellence.<\/p>\n

This level of compliance validates our ability to securely manage sensitive information and meet the rigorous standards required by our clients.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n

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\"Toit\u016b<\/span><\/div>\n<\/div>\n\n
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Solution Dynamics has proudly earned the\u00a0<\/span>Toit\u016b Enviromark Gold certification<\/strong>, another step in our Environmental Management System (EMS) journey.<\/p>\n

This esteemed recognition from Toit\u016b Envirocare highlights our robust efforts to measure and manage environmental impacts. It underscores our strong dedication to safeguarding the environment, empowering our people, and fostering a sustainable future for generations ahead.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n

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\"Toit\u016b<\/span><\/div>\n<\/div>\n\n
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We are proud to hold ISO 27001:2022 certification<\/strong>, an internationally recognised standard that affirms the strength of our Information Security Management System<\/strong> (ISMS).<\/p>\n

This certification reflects our comprehensive approach to safeguarding company and client data through robust security protocols. Our risk management framework spans all areas of our operations\u2014from organisational policies and business processes to IT infrastructure.<\/p>\n

At the core of our ISMS is a commitment to continuous improvement. This ensures we remain responsive to evolving business needs, emerging cybersecurity threats, and opportunities to strengthen identified vulnerabilities.<\/p>\n

Maintaining this certification underscores our ongoing dedication to upholding the highest standards of information security for our organisation and our customers.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

Our Locations<\/h2>\n

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Solution Dynamics<\/strong> is a publicly listed company with offices in US, UK, and New Zealand.<\/span><\/p>\n<\/div><\/div><\/div><\/div>

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United States<\/h4>\n

Solution Dynamics Incorporated<\/strong><\/p>\n

260 Madison Avenue, 8th floor
New York
New York 10016
United States of America<\/p>\n

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United Kingdom<\/h4>\n<\/div>\n
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Solution Dynamics (International) Limited<\/strong><\/p>\n

The Grainger Suite, Dobson House
Regent Centre, Gosforth
Newcastle NE3 3PF
United Kingdom<\/p>\n

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New Zealand<\/h4>\n<\/div>\n
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Solution Dynamics Limited<\/strong><\/p>\n

PO Box 301248, Albany
Auckland 0752
New Zealand<\/p>\n

Physical Address:
18 Canaveral Drive, Albany, Auckland 0632<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"folder":[729],"yst_prominent_words":[101,30,31,23,82,103,97,636,632,64,27,633,627,628,640],"class_list":["post-38204","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/pages\/38204","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/comments?post=38204"}],"version-history":[{"count":100,"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/pages\/38204\/revisions"}],"predecessor-version":[{"id":50612,"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/pages\/38204\/revisions\/50612"}],"wp:attachment":[{"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/media?parent=38204"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/folder?post=38204"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/solutiondynamics.com\/wp-json\/wp\/v2\/yst_prominent_words?post=38204"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}